Overview
If a park bench is damaged, broken, or unsafe to use, you can submit a Broken Bench request through 311. Reporting these issues helps the City repair or replace damaged park equipment and maintain safe, accessible public spaces.
When to Submit This Request
Submit a request if:
A bench has broken or missing slats
The frame is loose, unstable, or partially detached
Sharp edges, exposed hardware, or splintered material create a risk of injury
The bench has significant vandalism damage and is no longer safe to use
Before You Submit
Please note:
This service is for benches located on city park property or in public green spaces
Minor cosmetic wear may not require immediate repair
If the bench presents an immediate danger, avoid using it and report it promptly
Photos are helpful for assessing the extent of the damage
Information Required
When submitting a request, include:
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📍 Location
Park name, pathway, nearest playground, or nearby landmark
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🪑 Type of Damage
Describe the issue, such as missing slats, unstable frame, sharp edges, or vandalism damage
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⚠️ Safety Risk
Indicate whether the bench could cause injury if used
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🕒 Date Observed
When the damage was noticed
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📸 Optional Photo
Helpful for confirming the condition and identifying repair needs
What Happens Next
Your request is logged in the system
Parks staff review the location and reported damage
The bench may be inspected for repair or replacement
Maintenance work may be scheduled based on condition and priority
Expected Timelines
Unsafe equipment: may be prioritized for quicker response
Routine repair needs: addressed based on maintenance schedules and available resources
Replacement work: may take longer depending on parts or equipment availability
Tips for Residents
Be as specific as possible about the bench location
Mention whether the bench is near a playground, pathway, or picnic area
Avoid using the bench if it appears unstable or hazardous
Related Services
Park Equipment
Litter Cleanup
Grounds & Facilities
Still Need Help?
Contact 311 if you need help reporting a damaged or unsafe bench in a city park or public green space.