Overview
If a tree limb has fallen or is hanging from a city-owned tree on public property, you can submit a Fallen Limb Removal request through 311. Reporting these issues helps the City remove hazards, restore access, and maintain safe parks, pathways, and public spaces.
When to Submit This Request
Submit a request if:
A tree limb has fallen onto a park pathway, sidewalk, or road
A hanging branch appears unstable and could fall
A fallen limb is blocking pedestrian or vehicle access
Storm damage has created a visible tree-related safety hazard on city property
Before You Submit
Please note:
Hanging limbs can be especially dangerous during high winds
Do not attempt to remove large branches yourself
This service is for city-owned trees on public property
If a limb has fallen onto power lines or there is an immediate emergency, call 911 or the appropriate emergency utility service
Information Required
When submitting a request, include:
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📍 Location
Park name, pathway, street address, nearest intersection, or landmark
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🌳 Condition of the Limb
Indicate whether the limb is fallen, hanging, cracked, or partially detached
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⚠️ Impact or Hazard
Describe whether it is blocking a path, road, or creating a risk to the public
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🕒 Date Observed
When the limb was first noticed
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📸 Optional Photo
Helpful for assessing the size, location, and urgency of the issue
What Happens Next
Your request is logged in the system
Urban forestry or parks staff review the location and hazard details
The limb may be inspected and prioritized based on safety risk
Removal or cleanup may be scheduled to restore safety and access
Expected Timelines
Blocked access or hanging hazards: may be prioritized for faster response
Routine fallen limb cleanup: addressed based on workload and severity
Storm-related events: response times may vary during periods of high demand
Tips for Residents
Stay clear of hanging or unstable branches
Provide exact location details to help crews find the issue quickly
Report promptly if the limb is blocking access or could fall onto people or vehicles
Related Services
Tree Maintenance
Grounds & Facilities
Broken Bench
Still Need Help?
Contact 311 if you need help reporting a fallen or hanging tree limb on city property. If there is an immediate danger, call 911.
