Overview
If a fire hydrant is leaking, damaged, open, or flowing without authorization, you can submit a Hydrant Leak request through 311. Reporting hydrant issues helps prevent water loss, maintain water pressure, and ensure reliable fire protection.
When to Submit This Request
Submit a request if:
A hydrant is leaking or continuously dripping water
Water is flowing from a hydrant without authorization
The hydrant appears damaged, open, or malfunctioning
The leak is affecting surrounding areas or reducing water pressure
Before You Submit
Please note:
Some hydrant use may be authorized for maintenance or construction
Do not attempt to operate or close the hydrant yourself
Provide the exact location of the hydrant to help crews respond quickly
If water is flooding the area or causing immediate risk, contact emergency services
Information Required
When submitting a request, include:
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📍 Location
Exact hydrant location, nearest address, or intersection
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💧 Type of Leak
Dripping, flowing, spraying, or continuously running water
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⚠️ Impact
Describe any flooding, pooling water, or nearby impact
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🕒 Date Observed
When the leak was first noticed
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📸 Optional Photo
Helpful for identifying the hydrant and severity of the leak
What Happens Next
Your request is logged in the system
Water Services review the reported issue
The hydrant may be inspected to confirm the problem
Repairs or adjustments are scheduled if required
Expected Timelines
Active leaks: may be prioritized for faster response
Minor leaks: addressed based on maintenance schedules
Complex repairs: may require additional time
Tips for Residents
Provide clear location details, especially in large or open areas
Note whether the flow is continuous or intermittent
Report promptly to prevent water waste and pressure issues
Related Services
Water Service
Manhole Cover Issue
Water Main Break
Still Need Help?
Contact 311 if you need help reporting a leaking or damaged fire hydrant. For urgent flooding or safety concerns, contact emergency services.